Terms and Conditions of Service

Welcome to Elder Bloom Journeys. These Terms and Conditions ("Terms") govern your use of our online platform and the services we provide. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our online platform and engaging with Elder Bloom Journeys for any of our curated travel packages, accessible transportation, guided tours, cultural excursions, culinary experiences, wellness retreats, pre-trip planning, on-site support, group bookings, or individual itinerary creation services (collectively, "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

2. Our Services

Elder Bloom Journeys specialises in providing bespoke travel experiences tailored for seniors. Our Services include, but are not limited to:

All Services are subject to availability and the specific conditions outlined in your booking confirmation.

3. Booking and Payments

3.1. Booking Process

To book a service, you will typically be required to provide certain personal information and preferences. A booking is confirmed only upon receipt of the required deposit or full payment, as specified for the particular service, and subsequent email confirmation from Elder Bloom Journeys.

3.2. Pricing and Payment Terms

Prices for our Services will be quoted on a per-service basis. All prices are in specified currency and include applicable taxes unless otherwise stated. Payment schedules, including deposit amounts and final payment due dates, will be clearly communicated during the booking process. Failure to adhere to payment schedules may result in cancellation of your booking.

3.3. Cancellations and Refunds

Cancellation policies vary depending on the specific service booked and will be provided to you at the time of booking. Refunds, if applicable, will be processed according to the stipulated policy and may be subject to administrative fees. We recommend obtaining comprehensive travel insurance immediately after booking to cover unforeseen circumstances impacting your travel plans.

4. Client Responsibilities

As a client of Elder Bloom Journeys, you are responsible for:

5. Changes and Flexibility

While we meticulously plan our journeys, Elder Bloom Journeys reserves the right to make minor changes to itineraries, accommodations, or transportation arrangements due to unforeseen circumstances such as weather conditions, local events, or operational requirements. We will always endeavour to offer suitable alternatives of a comparable standard. Significant changes will be communicated to you as soon as reasonably possible.

6. Disclaimer of Warranties and Limitation of Liability

Elder Bloom Journeys acts as an organiser for various third-party suppliers (e.g., airlines, hotels, transport providers). While we exercise due care in selecting reputable partners, we cannot be held liable for their acts or omissions.

Our liability for any loss, damage, or injury arising from the provision of our Services is limited to the total amount paid by you for the specific service, except where such limitation is prohibited by law. We are not liable for indirect or consequential losses, including but not limited to loss of enjoyment, loss of anticipated savings, or loss of reputation.

7. Intellectual Property

All content on our online platform, including text, graphics, logos, images, and software, is the property of Elder Bloom Journeys or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Scotland.

9. Entire Agreement

These Terms, together with any booking confirmations and specific service details, constitute the entire agreement between you and Elder Bloom Journeys concerning your use of our Services.

10. Contact Information

If you have any questions or concerns regarding these Terms or our Services, please contact us: